Service Repair For 04 SE Duece and 04 Dyna
Had service for two motorcycles; 2004 Screaming Eagle Duece and a 2004 Dyna Low Rider. Both motorcycles were repaired for fuel sending units and injector damage from bad fuel. The repairs took close to 7 weeks before repairs could be made due to obtaining the needed parts. In the final two weeks I obtained a list of dealerships across the nation that had the fuel sending unit for the Duece. I made one phone call to a dealership in Tulsa, Oklahoma and obtained the needed part that Champion couldn't get. Needless to say it is a little frustrating to find out that Harley Dealerships for Service don't reciprocate with one another especially on discontinued parts. Harley should have some sort of policy in place for such issues. In the long run, as far as I can tell at this point Chris Marshall did a good job getting both motorcycles back in running condition. Jose did the best he could trying to find the parts. Thanks (Employee: Chris M., Jose A)
LARRY ROGERS
11/14/2018
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